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Our Phone Lines are currently down and we are working on getting things back up and running. Please contact us by email for any enquiries in the meantime. Thank you!

FAQ - Buckley Landscape Supplies

 

How long do deliveries take?
The current delivery lead time for topsoil bulk bags, turf and loose aggregates is 3 to 7 working days. We do our best to get orders delivered as soon as possible. (Saturday and Sunday are not classed as 'working days'.

How do you deliver?
Here at Buckley Topsoil & Landscape Supplies we deliver in a variety of different ways... but we sometimes need plenty of access! However due to our variety of vehicles we should be able to keep you covered but please call us before ordering your Topsoil, Turf, and any other products if you have tight access. If you are local to our Newark depot we will deliver on one of our hiab crane vehicles or tippers, outside of this area we use a palletised courier.

Can I choose a delivery date?
For a specific delivery date please call to make and order over the phone.

What time will my order arrive?
Our products are delivered between 7am - 6pm Monday to Friday. Within areas local to Newark we will have an idea of the delivery time the afternoon before. If you are outside of our local delivery area we use a pallet courier and we can try to get you an ETA on the day.

Do I need to be home to accept the delivery?
In some cases the goods can only be delivered roadside and therefore we advise that someone will be home to take the delivery. However, we understand that this isn't always possible so please leave clear instructions of where the items should be left when placing the order.
What are your delivery options?
Our delivery wagons are either 18 tonne tail lift (box vehicles) with our pallet couriers or 18 tonne crane vehicles, depending on where you are located. We also have smaller vehicles used locally for small loose orders.

 

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