AREA A: DELIVERY INCLUDED & INSTALLATION OPTION AVAILABLE
AL, B, BL, BR, CB, CM, CR, CV, CW, DA, DE, DN, DY, E, EC, EN, GL, HA, HD, HG, HP, HU, HX, IG, KT, L, LE, LN, LS, LU, M, MK, N, NG, NN, NW, OL, OX, PE, RG, RM, S, SE, SG, SK, SL, SM, SN, SR, SS, ST, SW, TF, TS, TW, UB, W, WA, WC, WD, WF, WN, WR, WS, WV, YO.
AREA B: DELIVERY ONLY
BA, BB, BD, BS, CH, CO, DH, DL, FY, GU, IP, ME, NR,PR, RH, SO, SP, TF
AREA C: DELIVERY ONLY
BH, BN, CT, DT, HR, NP, PO, TA, TN
AREA D: DELIVERY ONLY
CF, EX, LD, LL, SY, SA, PL, TR, TQ,
Fast Free Delivery within Mainland England and Wales.
Delivery is inclusive to mainland England and Wales only (currently limited to location areas A, B, C and D).
Due to the large size of the garden buildings, we can not deliver them across to isles and islands, including Isle of Wight, Isle of Man, Northern Ireland, Republic of Ireland, Channel Islands or Scottish Islands. Scotland is also excluded from our delivery zones due to limitations.
Delivery Period
Delivery will typically be within 10 - 20 working days (2 - 4 weeks) but may be extended during busy times of the year - please free to call us in order to find our current lead time on garden buildings. For larger products, the carrier will call and book in a convenient delivery date.
Garden Buildings Are Built To Order
All our garden buildings are made to order on an order-by-order basis with the variety of different options available to you, therefore exempt from our usual cancellation and returns policy. Any cancellations after your order has started production may not be able to be cancelled or may be subject to cancellation charges. Although a very rare occurrence, this does not affect any orders that arrive damaged or faulty, whereby our normal terms on receiving a faulty product will apply.
Vehicles We Use
Items will be delivered on either light haulage vehicles such as larger flat bed vans or larger lorries which can get to most places! Typically, deliveries are made on 7.5 ton flatbeds which is about the size of a dustbin lorry, this will depend on the item that is being delivered and should you have any concerns with restricted access to your property we ask you to contact us prior to placing an order.
Unloading Of Your Delivery
Due to the nature of this product, delivery will be made to the front of the property to the nearest location. Our drivers will not unpack, or carry these items inside your home or back garden during a delivery-only service. If you have any further requests for delivery please get in touch before ordering as we like to do our very best and may be able to accommodate.
Installation Services
If installation has also been purchased, please note that clear access to your garden is required. The installation team are unable to carry the buildings through your home or through a side building so there must be an external access point to your garden for the installation team to use. If the installation team arrives and find that no access is available without going through a property, the installation services may be void without a right to a refund.
Installation is only available for prepared bases - which is something required prior to booking in your installation date.
